If the course is cancelled for any reason or the course is full by the time payment is received, a full refund, or transfer to another course (if mutually acceptable), will be offered to all students.

A full refund will be granted to any student who advises withdrawal from the course with a minimum of 48 hours notice.

Withdrawals with less than 48 hours notice will result in a $30 administration fee being deducted from the refund.

No refund will be provided for students who fail to notify non-attendance or fail to complete the course once commenced.

Replacement Certificates

Replacement Certificates can be re issued for a fee of $10 per certificate. Please contact the office should you need a certificate re issued.

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Be prepared for any outdoors emergency with basic first aid training